Not resolved
1.2
Details
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Reliability
Staff
1 comment

Last weekend went to return item with receipt.Did not have card purchase made on.

Receipt clearly advises that refund can be in cash if via debit or will be put back on original method if payment. Manager Kelly after embarrassing me when I said I want the cash since I do not have the debit card that was used then tells me i can only get a store credit unless i get the card from the person who made the purchase.... hmmmm. What is wrong here.

I called customer service and made a complaint. 5 days later i get a generic email basically advising that refund could have been cash. No apologies. No asking if i made the return.

No solution. Plus they had my name spelled wrong in the email. Went to store. Spoke to a " supervisor" who explained Kelly is new to being a manager and I should speak to the store manager who is not available...

he also says she should have come to me for an override as I was due cash back--- this is after I left and went to get the purchaser's card to get th refund back on it.

So in essence if i lost my card and was issued a new one according to their logic i cannot get the cash refund or it put back on the new card which is still linked to a bank account.Brilliant!!

Review about: Cost Plus World Market Manager.

Reason of review: Return, Exchange or Cancellation Policy.

Had an Experience with Cost Plus World Market?

Write a review

Comments

Terms of Service
Post Comment
Cancel
Anonymous
Saratoga, California, United States #1343375

Stop buying stuff then trying to return it.Simple.

Seriously. You don't need the stuff. Don't buy it. Don't buy it.

Don't buy it. Stop buying ***.

Save your money.You need to save money.

You May Also Like

Cost Plus World Market - Chair Review from Saint Peters, Missouri Cost Plus World Market "Misleading promotions and coupon wording. Word promotions to "get you in the door" then don't honor their confusing pricing. This chair looks like it will be 25% off of 299.99...." Read more Cost Plus World Market - Ticked! Cost Plus World Market "Horrible experience... We've bought many things from World Market over the years and when we moved into our new house we thought we'd give them a try for some major..." Read more Mypillow - Patented interlocking fill scam Mypillow "I Do not like my pillow it got more firm every time it was washed.Was not getting anywhere with customer service so I decided to do a little surgery on..." Read more Cost Plus World Market - Insulted when trying to turn in couponto World Market Cost Plus World Market "My sister and I went in to your store, World Market, in Redding, CA. on an average shopping trip on the morning of April 28th 2012. My sister had..." Read more Gearbest - Changed price - have to pay more than advertised Gearbest "I bought a smartwatch. It was advertised as RM68.28. shipping is RM14. When in the payment page, I selected to use my GB wallet, which RM79, click to use GB..." Read more Lazada Philippines - Refund money and broke item Lazada Philippines "Im really dissapointed in my order in lazada because i cannot use my order because when they deliverd and i try to use but its broke, this is 2x i..." Read more Lasership - Horrendous Lasership "Lasership messed up one of my Sephora orders, erroneously sending it from MA where I live, to Virginia, then back to MA. I didn't get it for another week, and..." Read more Rooms to Go Customer Service for Delivery Rooms To Go "Two years ago I bought a leather bonded sleeper sofa from Rooms to Go. Since then the leather gradually began to strip off the sofa. In early July I went..." Read more