Not resolved

I purchased a pillow for $7.64, but it didn't match when I got it so I returned it. Well they charged me $6.50 to return it!!

They gave me a refund of only $1.66!!! What a rip off!! This pillow was not available in my local store so I had to order it off the online site. They do not tell you that if you return it with the provided shipping label they charge you $6.50!

Had I known that I could have given it to someone as a gift or even let my puppy use it as a pillow.

This is NOT a practice that a company with good customer service does! I warn you to NEVER order from this company and encourage your friends to buy elsewhere!

Product or Service Mentioned: Cost Plus World Market Customer Care.

Reason of review: Return, Exchange or Cancellation Policy.

Monetary Loss: $12.

Preferred solution: Full refund.

I didn't like: Return policy.

Company wrote 0 private or public responses to the review from Feb 09, 2017.
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